Page last updated at 3.20pm on 16 March 2023
MPP has set up this page in response to Cyclone Gabrielle, which reached landfall in New Zealand late on 13 February 2023 and into the early hours of 14 February. The impacts of the cyclone have affected much of the country and underlying infrastructure.
MPP staff and partner organisations were on the ground in cyclone-affected regions and helping local and Pacific communities with recovery efforts. Read some of the inspiring stories from our teams on the ground.
The State of National Emergency that was declared due to Cyclone Gabrielle has ended.
A National Transition Period is in place covering the Northland, Auckland, Waikato, Tairāwhiti and Hawke's Bay regions and the Tararua, Masterton, Carterton and South Waikato districts.
A national transition period enables a seamless transition from the emergency response phase to the recovery stage. It provides local Civil Defence teams with the powers they may need during the early stages of the recovery, such as clearing roads and disposing of dangerous materials. The national transition period also enables remedial works to be carried out, for example to restore access to cut-off properties or make temporary infrastructure repairs.
Support and information is available to those affected by Cyclone Gabrielle:
No updates were made today.
No updates were made today.
No updates were made today.
Your mental and emotional wellbeing is important. It’s normal to feel stressed or anxious during or after an emergency. You might have feelings of anxiety, stress, prolonged fear, hopelessness or anger, or just need to talk with someone. You can text or phone 1737 anytime, to speak to a trained counsellor.
Some people may never have a reaction. Others may have delayed reactions that show up days, weeks or even months after the disaster happens. Not everyone has reactions right away. Your symptoms may go and then come back again when something makes you think of the disaster.
After a disaster, be sure to talk to someone about how you are feeling. If you feel you're not coping, talk to a health professional. Seek medical help from your doctor or a mental health provider familiar with the effects of disasters. There may be a specialist post-disaster crisis counsellor appointed in your area. See the Get Ready website for more advice about dealing with the emotional effects of a disaster.
If you are calling a government agency for cyclone support and you need language assistance, ask for an interpreter. It is the government agency’s responsibility to make sure its services are accessible. This includes providing professional interpreters to the public for free.
If you require an interpreter for a face-to-face or video conference meeting, email the agency beforehand to ensure an interpreter is available.
Many government agencies and councils can assist you with interpreting support. Find the full list on the MBIE website. See also the list of languages supported.
In the 24 hours to 7pm Saturday 25 February, Police in Eastern District have conducted 543 prevention activities, including reassurance patrols and proactive engagements with storm-hit communities. Over the same period, Police have received 453 calls for service, including five reports of burglaries and 48 family harm incidents.24 people have been arrested for a variety of offences – 14 in Hawke’s Bay and 10 in Tairāwhiti. If you witness a crime, please call Police on 111.
A National State of Emergency was declared at 8.43am on 14 February 2023. This will enable the National Controller legal authority to apply resources across the country in support of a national level response. On 20 February, this was extended for a further seven days.
The declaration applies to the areas that have declared a local State of Emergency: Northland, Auckland, Tairāwhiti, Bay of Plenty, Ōpōtiki, Whakatāne, Waikato, Thames-Coromandel, Hauraki, Tararua, Hawkes Bay.
Key information is available from Civil Defence:
Home » National Emergency Management Agency (civildefence.govt.nz)
For information about a government support package to help those affected by the North Island floods and Cyclone Gabrielle, see:
See below for posters with a link to the Get Ready website encouraging people to stay informed during an emergency.
Posters for reminding people to make a plan as a family to get through an emergency (don't forget your pets!).
Make an emergency household plan English
Make an emergency household plan Cook Islands
Make an emergency household plan Fiji
Make an emergency household plan Kiribati
Make an emergency household plan Niue
Make an emergency household plan Rotuman
Make an emergency household plan Samoa
Make an emergency household plan Tokelau
Make an emergency household plan Tonga
Make an emergency household plan Tuvalu
To further support our Pacific communities, we've produced translated copies of the white, yellow and red property assessment stickers for homes affected by the floods.
Home assessment sticker information Vagahau Niue
Home assessment sticker information Te Taetae ni Kiribati
Home assessment sticker information Fäeag Rotuạm Ta
Home assessment sticker information Gagana Samoa
Home assessment sticker information Gagana Tokelau
Home assessment sticker information Lea Faka-Tonga
Home assessment sticker information Te Gana Tuvalu
Home assessment sticker information Te Reo Māori Kūki ‘Āirani
Factsheets about what support and help is available for those impacted by Cyclone Gabrielle are downloadable in various Pacific languages from the Civil Defence website.
Download the factsheet in your preferred language:
Cyclone Gabrielle Civil Defence support factsheet - English
Cyclone Gabrielle Civil Defence support factsheet - Cook Islands Māori
Cyclone Gabrielle Civil Defence support factsheet - Fijian
Cyclone Gabrielle Civil Defence support factsheet - Kiribati
Cyclone Gabrielle Civil Defence support factsheet - Māori
Cyclone Gabrielle Civil Defence support factsheet - Niuean
Cyclone Gabrielle Civil Defence support factsheet - Rotuman
Cyclone Gabrielle Civil Defence support factsheet - Tongan
Cyclone Gabrielle Civil Defence support factsheet - Tokelauan
Keep an eye on the Civil Defence website for more updated information:
Cyclone Gabrielle - What support is available and where can you get help » National Emergency Management Agency (civildefence.govt.nz)
Funding is available for those supporting affected communities impacted by the floods and Cyclone Gabrielle:
Public information about Cyclone Gabrielle is being led by local Civil Defence agencies. See below for where to find Civil Defence information in your region. You can also check the Local Civil Defence groups webpage.
Thames Coromandel District Council
Hauraki District Civil Defence
Whakatāne District Civil Defence
If you urgently need somewhere to stay, go to your nearest Civil Defence Centre or register with the Temporary Accommodation Service.
If you are the tenant or landlord of a rental property, you can find information on your rights and obligations at www.tenancy.govt.nz or by phoning 0800 TENANCY (0800 836 262).
Below, you'll find links to the most up to date information on welfare centres providing emergency support and accommodation across the northern region.
Northland Regional Council - Civil Defence information page, also see info below:
If you need information, assistance or to report urgent cyclone-related issues in the Northland area, here are the key contact numbers for each district:
• Whangarei: 0800 932 463
• Far North: 0800 920 029
• Kaipara: If you require welfare assistance due to Cyclone Gabrielle please contact 09 439 1111. To report damage to roads or log other service requests please phone 0800 727 059.
Whangārei Civil Defence centre - also Terenga Paraoa Marae on Porowini Ave
Auckland Civil Defence list of welfare centres and shelters
Hawkes Bay Civil Defence list of welfare centres by area - or phone the Auckland Emergency Management (Civil Defence) team on freephone 0800 22 22 00.
Thames/Coromandel Civil Defence list of welfare centres
Tāirawhiti information page - welfare centres are currently being set up but in the meantime, please phone 0800 653 800 day or night for assistance
Taranaki Emergency Management info page - keep an eye on this page for developments and updates
If you and/or your aiga need emergency welfare help, please phone the Ministry of Social Development on freephone 0800 400 100.
Regularly updated key safety messages for getting through an emergency event.
Police and family harm services unfortunately see drastic spikes in family violence occurrences during disasters and national emergencies like Cyclone Gabrielle. Family violence does not discriminate. It exists across all ethnicities, communities and ages. It is not OK.
Rather than resorting to harming others in times of stress, uncertainty and loss, Police and welfare services urge people to reach out for help. There are a number of services who are willing to assist and reassure families during this time. However, if you or anyone you know feels unsafe, or is a Victim of family violence, please call Police on 111 and report it. Police will respond, ensure safety and provide the services your family need.
Below are support services related to family harm:
Police: 111, if unsafe to speak, push 55
Shine: 0508 744 633
Safe to Talk: 0800 044 334 or text 4334
Women's Refuge: 0800 733 843
Tu Wahine Trust: 09 838 8700
Are You OK?: 0800 456 450
The Pacific Response Hub closed for cyclone-related support on 24 February 2023.
The People's Place, 5 Otāra Road, Otāra
The Pacific Response Hub was a joint venture between key central and local government agencies and local South Auckland community providers.
The Pacific Response Hub existed to create a physically accessible, culturally appropriate hub to fulfil the requirements of Pacific families for short to medium-term support as a result of the Auckland floods and Cyclone Gabrielle.
The hub was committed to providing:
Please Note: While the Pacific Response Hub in Otāra closed for cyclone-related support on 24 February 2023, the Pacific Hub remains open to Pacific communities for non-cyclone support.
Work and Income are open and may be able to help you if you are affected by Cyclone Gabrielle in Wairoa and Hawke's Bay.
Work and Income factsheet for people affected by Cyclone Gabrielle in Wairoa and Hawke’s Bay
Call Work and Income now:
MSD Cyclone Gabrielle Support line - 0800 400 100 for
food, bedding, clothing and loss of livelihood.
MSD General line - 0800 559 009
Lines are open 7am to 5pm Monday to Friday and 8am to 1pm Saturday and Sunday.
If you're deaf, hearing-impaired or find it hard to communicate by phone, please email: [email protected]
MSD are open
Work and Income Service Centres are open to help people who need Civil Defence support for; food, bedding, clothing and loss of livelihood.
Opening hours are 8.30 am to 5.00 pm Monday, Tuesday, Thursday and Fridays. On Wednesdays we open later at 9.30 am to 5.00pm.
Wairoa - Financial Literacy Services, Main Street, Wairoa
Napier - 245-247 Tennyson Street, Napier
Taradale - 15 Lee Road, Taradale
Hastings - 506 Eastbourne Street, Hastings
Flaxmere - 8 Swansea Road, Hastings
Waipukurau - 1 Marlborough Street, Waipukura
You can apply online for most Work and Income benefits or payments. For other assistance, visit the Work and Income website at:
The National Emergency Management Agency (Civil Defence) has the most up-to-date information on the evolving situation. Please visit their website at:
The Waitomo District Council provides Civil Defence updates and information for the Waitomo region. For welfare assistance please phone 0800 932 4357.
If you or your aiga are living in a Kāinga Ora home that has been damaged by flooding, please call the Kāinga Ora team on freephone 0800 801 601.
If the damage means you're unable to live in your home at the moment, please contact the Auckland Emergency Management (Civil Defence) team on freephone 0800 22 22 00.
To check power outages around the area, you can visit the Vector website and enter your address for the latest updates:
For information on affected water and wastewater services, visit:
For the latest updates on road closures and travel advice around the region, visit:
For weather updates visit the MetService website.
Floodwaters can carry bugs that cause disease from the ground surface, septic tanks, and sewerage systems.
It’s important to make sure your food and water aren’t contaminated and to clean up, drain and dry out the house as quickly as possible.
For information on staying safe after a flood, including food and water safety, go to the Te Whatu Ora floods and health web page.
ARPHS has a flooding information page on their website, including health and safety advice and some tips on cleaning up after a flooding event.
All road closures can be checked on the Waka Kotahi website.
Civil Defence Groups across the motu are encouraging those who can help to make monetary donations directly to relief funds. This is the most useful way to support affected communities and it means organisations can provide what is really needed to those affected.
If you would like to provide financial support to the communities affected by Cyclone Gabrielle, you can donate to mayoral relief funds via the below link:
|Organisation||Address||Contact||Dates and times open||What to donate|
Strive Community Trust
253 Buckland Road
204 100 2328
19 February -
Accepting clean up gear:
Bruce Pullman Park Donation Drive
19 Walters Road
|0800 120 908||
Accepting at the bright blue container at the Arena for Hawkes Bay:
|Hobsonville Community Trust||
214 Buckley Avenue
|Cyclone Gabrielle Donation Drive Hamilton||
143 Hall Road
17 February-18 February 2023
|Horouta Marae Porirua||
5 Whitford Brown Avenue
18 February-19 February 2023
7-9 Barnes Street
18 February-19 February 2023
For those with time to donate, a number of volunteering services around the country are up and running and looking for more help. Here are links to some local organisations:
To help animals affected by the cyclone, donate to the charity Helping You Help Animals (HUHA), which is caring for displaced animals around the North Island. To make an instant donation of $3, text HUHA to 4463.
If you're concerned about someone you're unable to make contact with, you can use the following link to register their name and other details with the NZ Police:
If you are not able to be contacted and want to let people know that you're safe, use the following link to register your name and other details with the NZ Police: